first_img Associate Rector for Family Ministries Anchorage, AK Rector Washington, DC Rector Collierville, TN [Anglican Communion News Service] A working group set up explore how different strands of thinking on sexuality could be kept together in the Anglican Church in Aotearoa, New Zealand and Polynesia has published its interim report. The group was established after the May 2016 meeting of the province’s General Synod agreed to “let lie on the table” a motion on the blessings of same-sex relationships. The Synod instead called for a working group to look at structural arrangements to keep the different sides of the debate together.Full article. This Summer’s Anti-Racism Training Online Course (Diocese of New Jersey) June 18-July 16 Featured Events Rector Hopkinsville, KY Featured Jobs & Calls Submit an Event Listing Rector (FT or PT) Indian River, MI Virtual Celebration of the Jerusalem Princess Basma Center Zoom Conversation June 19 @ 12 p.m. ET Sexuality working group of Anglicans in New Zealand publishes interim report In-person Retreat: Thanksgiving Trinity Retreat Center (West Cornwall, CT) Nov. 24-28 Episcopal Migration Ministries’ Virtual Prayer Vigil for World Refugee Day Facebook Live Prayer Vigil June 20 @ 7 p.m. ET Assistant/Associate Rector Morristown, NJ Rector Pittsburgh, PA Director of Administration & Finance Atlanta, GA The Church Pension Fund Invests $20 Million in Impact Investment Fund Designed to Preserve Workforce Housing Communities Nationwide Church Pension Group Submit a Press Release Anglican Communion, Submit a Job Listing Course Director Jerusalem, Israel Remember Holy Land Christians on Jerusalem Sunday, June 20 American Friends of the Episcopal Diocese of Jerusalem Inaugural Diocesan Feast Day Celebrating Juneteenth San Francisco, CA (and livestream) June 19 @ 2 p.m. PT Rector Bath, NC Posted Aug 3, 2017 Rector Belleville, IL Seminary of the Southwest announces appointment of two new full time faculty members Seminary of the Southwest Rector Smithfield, NC The Church Investment Group Commends the Taskforce on the Theology of Money on its report, The Theology of Money and Investing as Doing Theology Church Investment Group Assistant/Associate Rector Washington, DC Tagscenter_img Rector and Chaplain Eugene, OR Assistant/Associate Priest Scottsdale, AZ Associate Rector Columbus, GA Rector Shreveport, LA An Evening with Presiding Bishop Curry and Iconographer Kelly Latimore Episcopal Migration Ministries via Zoom June 23 @ 6 p.m. ET Missioner for Disaster Resilience Sacramento, CA Youth Minister Lorton, VA Family Ministry Coordinator Baton Rouge, LA Episcopal Charities of the Diocese of New York Hires Reverend Kevin W. VanHook, II as Executive Director Episcopal Charities of the Diocese of New York TryTank Experimental Lab and York St. John University of England Launch Survey to Study the Impact of Covid-19 on the Episcopal Church TryTank Experimental Lab Ya no son extranjeros: Un diálogo acerca de inmigración Una conversación de Zoom June 22 @ 7 p.m. ET Join the Episcopal Diocese of Texas in Celebrating the Pauli Murray Feast Online Worship Service June 27 Rector Knoxville, TN Rector Tampa, FL Rector Albany, NY Curate Diocese of Nebraska Cathedral Dean Boise, ID Rector Martinsville, VA Curate (Associate & Priest-in-Charge) Traverse City, MI AddThis Sharing ButtonsShare to PrintFriendlyPrintFriendlyShare to FacebookFacebookShare to TwitterTwitterShare to EmailEmailShare to MoreAddThis Canon for Family Ministry Jackson, MS Director of Music Morristown, NJ Bishop Diocesan Springfield, IL Priest Associate or Director of Adult Ministries Greenville, SC Rector/Priest in Charge (PT) Lisbon, ME New Berrigan Book With Episcopal Roots Cascade Books Associate Priest for Pastoral Care New York, NY Priest-in-Charge Lebanon, OH Press Release Service Human Sexuality last_img read more

Advertisement Howard Lake | 8 March 2001 | News AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of Researching massive growth in giving.  14 total views,  1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis If you ever thought the click-to-give-for-free model was yours and the Hunger Site’s alone, visit Southwind’s Online Charities. If you ever thought the click-to-give-for-free model was yours and the Hunger Site’s alone, visit Southwind’s Online Charities. Here you’ll find an extensive collection of links to well over 100 click-to-give-for-free sites. Even more click-to-give sites read more

first_imgNSPCC has a long track record of seeking to offer innovative and effective supporter care. Its new programme, however, aims take supporter care to new levels, to “proactive supporter stewardship, developing personal service and adding value to the donor experience”.The new stewardship programme has been designed following staff and stakeholder consultation and with support from US-based stewardship expert Karen Osborne. She acknowledges that most charities have donor care programmes in that they send out newsletters and have a donor-centred approach, but she argues this does not constitute “stewardship”. She believes that stewardship is more than building relationships and goes beyond communication: it is showing the donor the impact of their gift, and demonstrating that when you make a philanthropic investment something powerful happens. Stewardship in practice has to be creative: it cannot be the same all the time, but must surprise, excite, inspire and motivate. It must offer supporters a personalised relationship because they want to feel like they belong.Alan Clayton, Managing Director of the Cascaid Group said: “It is a rare treat to be allowed to be the first to work on something entirely new. It is typical of the NSPCC to take the plunge and lead the market in professionalising and developing stewardship.“We, like the NSPCC, have long believed in the value of great stewardship and it is truly exciting to be able to put the theory into practice on a large, structured scale. Being briefed to communicate the NSPCC’s care and work for children directly back to its supporters is simply inspiring.”He added: “Today’s learning and knowledge combined with technology – particularly how we can store and use data to treat people like individuals, to work out what they want and then to deliver what they want – means that it is now possible to deploy a stewardship programme in such an advanced fashion as NSPCC are planning in a manageable and a cost effective way. “Fidelma Hatton said: “We are convinced that [Cascaid] will provide the challenge and support we need to ensure our supporters have a fantastic experience of supporting the NSPCC.” Howard Lake | 25 June 2007 | News NSPCC commits to stewardship with first agency account Tagged with: Consulting & Agencies Giving/Philanthropy Individual giving Children’s charity NSPCC is committing itself to donor stewardship by creating a dedicated department of stewardship, and appointing full service direct marketing agency Cascaid to support its stewardship work. NSPCC say this is the UK charity sector’s first stewardship account.NSPCC has created a Directorate of Stewardship, Innovation and Supporter Experience, headed by Development Director, Fidelma Hatton. The team will receive strategic support and creative resources from Cascaid, which won this new type of account following a four way agency pitch.Cascaid will also work with the charity in developing models to measure the financial impact of enhanced stewardship over the medium and long term. Advertisementcenter_img AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis  31 total views,  3 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of Researching massive growth in giving.last_img read more

first_img Not only do most of our remain faithful to our original email address, 99% of us check our email on a daily basis, according to research from the Direct Marketing Association (DMA).Their annual snapshot of consumer email habits, the Consumer Email Tracker 2017 report, has revealed that:83% still use their first email address99% check our email every day, sometimes up to 20 timesBritons are savvy in dealing with marketing emails: 44% of people surveyed said they had created a dedicated email account specifically to receive marketing messages. In this way they keep them separate from their personal emails.Views on marketing emailsAccording to the DMA, 60% of those asked said that they did not think any brands use email well in communicating with them.They are certainly choosy about which emails to open: 49% said that they needed to recognise the brand before even opening the email. Advertisement Howard Lake | 23 November 2017 | News AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis18  175 total views,  1 views today Best channelThat said, consumers agree that email is still the best channel for serving some of their needs:order confirmations (83%)delivery updates (82%)receipts (78%)Who does email well?Consumers mentioned those with a large online presence and those in the retail sector. Amazon was cited as one brand that, despite its volume of email messages, used the tool well.Which content works best?Consumers rated tactical content, such as discounts and competitions, as their favourites:discounts (63%)rewards (51%)free gifts (48%)free delivery (46%). Long or short emails?Short emails are more popular with consumers. (This is not, however, always borne out by fundraisers and fundraising agencies who, through testing, find that longer emails tend to drive more donations).In terms of conciseness, Rachel Aldighieri, MD at the DMA, says brands need to focus on crafting each email carefully, without resorting to gimmicks: “Engagement is driven by relevant, short and actionable emails. Our hero principle at the DMA is to put the customer first and we can do this by applying these research findings in a practical way. We know, for instance, consumers are engaging well with simple emails composed of well-written text and images. The power of the craft of copywriting should not be underestimated.”Marcus Gearey, Chair of the Email Research Hub and Analytics Manager at Zeta Global, agrees about concise messaging. He said: “Offer short copy. Write interesting subject lines. Don’t pack the email with content. Have a concise message, with clear calls to action. It’s more important than ever to listen to what a consumer wants. Personalisation and content relevance remain an absolute must for consumers.”Data privacy issuesConsumers’ concerns about privacy of their personal data had increased since last year’s DMA report.When asked how businesses should handle personal data, tailoring method of communication came out on top (37%), highlighting the importance of having an accessible preference centre for marketing communications. Trust in the organisation (37%) and clear privacy policies (37%) both rated higher since last year’s report.Founder and Strategy Director of Let’sTalk Stategy, Jenna Tiffany, commented that there are still a large number of consumers who wonder how a brand got their email address. She said: “With GDPR looming, data privacy should be top of every marketers’ to-do list. It’s vital to ensure the consent of your subscribers, and to include details of where they subscribed in your email content.”Skip Fidura, Client Services Director at dotmailer and Chair of the DMA’s Responsible Marketing Committee, said of the research results: “Clearly defining what data you’re collecting, how you plan to use it, how you will store it and how long you are going to keep it is no longer best practice, it is the law.” DMA reveals how UK consumers use emailcenter_img About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of Researching massive growth in giving. Image: Google email icon by charnsitr on Tagged with: data protection Direct Marketing Email fundraising Research / statistics  176 total views,  2 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis18last_img read more

first_imgTwitter Kat Matthews Linkedin Linkedin Previous articleTCU Catholics to officially open Newman CenterNext articleMLK Day Parade aims at more than a legacy Kat Matthews RELATED ARTICLESMORE FROM AUTHOR Kat Matthews TCU’s EIF plays with real money on Wall Street Website| + posts Kat Matthews Kat Matthews Youngest TCU Graduate to date SGA elections: A guide to candidate platforms ‘Liters for Life’ student campaign raises funds for global water crisis Kat Matthews ReddIt Seniors Speak Up about life lessons TCU social work majors go into the field to help support Fort Worth’s homeless Facebook Twitter printTCU alumna Olivia Caridi has made it through another week on “The Bachelor” and her role as the show’s villainess is being reinforced, but experts say the portrayal is likely a creation of the show’s producers.Based on the show’s first three episodes, Caridi’s aggressive approach with bachelor Ben Higgins has made her an enemy of the other women on the show. Caridi, a former TCU 360 executive editor and 2014 TCU graduate, received the “first impression rose” in the season premiere and the group date rose in last week’s episode.In this week’s episode of “The Bachelor,” the girls competed in a soccer match to win a group date with bachelor Ben Higgins.  The winning group, which included Caridi, was invited to an after-party. Caridi didn’t fare as well in the group date and received the last rose in this week’s rose ceremony.Viewers of “The Bachelor” may think the reality TV series is a spontaneous representation of the 11-week saga of finding love, but experts say producers edit the show to create characters out of the women.Based on early episodes, TCU alumna Olivia Caridi has developed a reputation as the season’s villainess. Caridi, a former TCU 360 executive editor and 2014 TCU graduate, received the “first impression rose” in the season premiere and the group date rose in last week’s episode.Such a label is not uncommon, according to Dr. Kristie Bunton, dean of TCU’s Bob Schieffer College of Communication. Bunton co-authored a study on the ethics of reality TV, which found that producers often look for cast members to fill specific roles they want to represent.“They’re looking for the particular roles they have in mind,” Bunton said. “Those producers are looking for the woman who will be the villainess; they’re looking for the woman who will be the innocent, naive darling.”Reality TV is just as heavily scripted and as heavily produced as other kinds of entertainment TV, Bunton said.Stephen Carbone, a popular source for Bachelor spoilers and better known as “Reality Steve,” said “The Bachelor,” is no exception to this heavy-handed production.“We all know that there’s a ton of editing on this show, and what you’re seeing on TV isn’t a 100 percent, [fully] accurate representation of each individual person,” Steve said.The producers heavily control what happens and always know what is going on, Carbone said. The show has proven it is much more capable of producing failed relationships than at producing successful ones, he said.“This is not reality,” Carbone said. “This show is for dramatic and entertainment purposes.”Bunton said the term “reality TV” is misleading, but most audience members know the things they are seeing are not real.“They enjoy seeing these women get in arguments with each other,” Bunton said.“The Bachelor” airs Mondays at 7 p.m. on ABC. TCU alum Olivia Caridi received the “first impression rose” in “The Bachelor” season premiere and a group date rose on last week’s episode, but many see Caridi as the villain on the show. ReddIt Fort Worth’s first community fridge program helps serve vulnerable neighborhoods Kat Matthews is a managing editor for TCU360. She is an active coffee enthusiast and spends more time playing with her dog than she should. Kat also lives in the TCU Convergence Center, so if someone wanted to make her day, that someone should send a large pizza her way. Facebooklast_img read more

first_img Facebook Pinterest By admin – May 2, 2018 Roy Perkins, left, of God’s Way engages in a video conference with Richard Llanez using an app called Zoom on Wednesday in his home. Perkins uses Zoom to connect with an audience and speaks about the Holy Bible. The Ector County Hospital District board of directors had the opportunity to ask questions and air concerns with local representative this week.Rep. Brooks Landgraf, R-Odessa, told the board the Texas Legislature will reconvene in January 2019 and when he heads back to the capital he wants to be prepared to represent interests their interests as a board and as a hospital district.Several of the issues Landgraf and the board touched on included property tax reforms, Medicaid reimbursement rates, the 1115 Waiver, cost of prescription drugs, the opioid epidemic and trauma-related funding.Landgraf said he plans to continue to push for support for a Medicaid block grant program and the renewal of the 1115 Waiver, as he knows Medical Center Health System makes good use of it and has had a lot of success with it. He also said Health and Human Services is taking a look at what other states are doing in terms of cutting costs for prescription medications, including purchasing the medicines from other countries.As far as the opioid epidemic goes, Landgraf said there is a special committee assigned to address the issues as it reaches Texas and will present recommendations during the next session.President and CEO of MCHS Rick Napper said trauma funding is under attack and with MCHS taking most of the trauma patients in the area, paired with being in a location where there’s a high level of trauma due to the industry in the area, the hospital could be looking at a potential $8.5 million hit with funding cuts.“ … I think we could probably make a pretty good argument that Medical Center Health System would be disproportionally impacted more than any other hospital in the state, at least on a per capita basis, by those cuts,” Landgraf said, adding that the issue would be high up on his list.FAIR MARKET VALUEWith the estimated market rent expected to increase two to three percent, the ECHD board also took a look Tuesday at Fair Market Rent values on some of the properties they lease out.“This is something we do periodically and it’s an assessment of the value of all of our lease properties, particularly properties that we lease to physicians,” Matt Collins, vice president of support services at Medical Center Health System, told the board Tuesday. “We do this in order to remain compliant with our rental values and also to keep things more equitable on the campus.”Appraisals were done on 18 properties — 14 medical office buildings and four retail facilities — located in Odessa and owned by the district.“The reason that it’s important is every renewal or new lease that the hospital district engages in with a physician, this will be the basis of the pricing of that lease,” Collins said.Napper said the assessment is not something that has traditionally gone to the board to be approved and felt it was important for the entire board to know what the Fair Market Value was to help legitimize the pricing.“So when you do the leases and rentals with the physicians, probably the most important thing for the board to be comfortable with is that there is a third party independent group that can say to you, as a board, what you are renting that property for is fair market,” Napper said.The CEO also mentioned several years ago in the healthcare industry there were boards renting properties to physicians to attract them to work at their facility and the prices were way below Fair Market Value.District 3 Board Member Richard Herrera said he’d seen similar information before and Board President Mary Thompson said they have talked about Fair Market Value in the past, but they’ve never done anything like what was presented Tuesday.“You get it in each physician contract, you get some information on it, but not as a whole and that’s what I felt was important, that you see it as a whole because this will be what determines those rental lease values for the next three years,” Napper said.The appraisal assessment, which was approved unanimously, was done by Advanced Valuation System. Collins said the company was selected based on price, their experience in West Texas and the quality of their proposal.TEXAS HEALTHCARE LINENThe board also approved an item that would allow them to pledge assets to replace a loan guarantee. MCHS Chief Financial Officer Robert Abernethy told the board Tuesday in 2010 the hospital district partnered with Midland Memorial Hospital and Hendrick Health System in Abilene to start Texas Healthcare Linen to provide linen services for all three hospitals. Being part of that, both Hendrick and ECHD put up a guarantee for the loan. Hendrick put up one-third and ECHD put up one-third, he said.“I will tell you that laundry has done very well — expanded. We have a number of clients including now Covenant Hospital of Lubbock, Odessa Regional, a number of smaller hospitals in the area so we’re actually seeing return on investment with that,” Abernethy said.Because of the success of the program, First Financial in Abilene came up with two options to move forward.Abernethy said option one would be to basically lower the guarantee and then phase it out. Option two, which he recommended and the board unanimously approved, was for a total of $3 million cash or a liquid asset pledge ($2 million from Hendrick and $1 million from ECHD). The pledge of assets would expire Sept. 19, 2019, and there would be no more pledging or guarantee of the loan.Texas Healthcare Linen would basically be a standalone facility and ECHD would be one-third owners along with Hendrick and Midland Memorial, Abernethy said.District 4 Board Member David Dunn asked if Midland Memorial Hospital would be shelling any money out, but Abernethy said they determined they could legally not do that as a district. Abernethy said ECHD can because they created what is called West Texas Healthcare Services, which is a wholly-owned subsidiary of ECHD.IN OTHER BUSINESSThe board took the following action:Unanimously approved three updated agreements for the Family Health Clinic in preparation for a site visit later this month.Heard an 1115 Waiver report update.Tabled a quarterly marketing report.Rejected an interlocal agreement/request to sell property due to lack of information presented and approved a motion to discuss the item again during the next regular meeting. Facebook Local NewsGovernment Previous articleFive things you need to know today, May 2Next articleHIGH SCHOOL: BASEBALL, SOFTBALL PLAYOFF SCOREBOARD FOR MAY 2 admin Pinterest WhatsApp Twitter ECHD, Landgraf talk upcoming legislative year WhatsApp Twitterlast_img read more

first_img Google+ Facebook Twitter Pinterest DL Debate – 24/05/21 AudioHomepage BannerNews Green Party renews calls Donegal woodland scheme RELATED ARTICLESMORE FROM AUTHOR Pinterest Google+ News, Sport and Obituaries on Monday May 24th Arranmore progress and potential flagged as population grows center_img Important message for people attending LUH’s INR clinic The Green Party has renewed a call for the development of a band of woodland right across Donegal.Michael White, who contested this year’s General Election for the party, says the announcement this morning of a scheme to fund the creation of native woodland on public land could help make this a reality.Mr White says while today’s scheme is specifically geared towards public bodies, they also want to workfarmers and private companies in Donegal to plan a continuous, unbroken band of trees running from Ardara to Malin Head:Audio Player Up/Down Arrow keys to increase or decrease volume. Facebook FT Report: Derry City 2 St Pats 2 WhatsApp By News Highland – August 13, 2020 Previous articleFarm families need equal access to Fair Deal scheme – IFANext articleGardai renew appeal over man missing from Donegal News Highland WhatsApp Twitter Loganair’s new Derry – Liverpool air service takes off from CODAlast_img read more

first_imgCourtesy Ben Crump LawBy ANTHONY RIVAS and ALLIE YANG, ABC News(NEW YORK) — Six months after George Floyd was killed in police custody, his brothers said they still feel compelled to fight for justice every day and that when they sit down for Thanksgiving dinner they’ll be remembering some of the things they loved most about him.“I really wanted to see him be able to have a chance to sing a song,” Philonise Floyd told ABC News’ Nightline co-anchor Byron Pitts. “I think about when he used to pick my mom up, because my mom, she was handicapped, and he used to sing and dance with her.”Terrence Floyd said he’s going to eat in commemoration of his late brother.“He was an eater. He liked to eat. So I’m gonna celebrate him. You know, we’ll sit around the table and be thankful, first of all, for the time I spent with him and the encouragement and the words that he gave, because that is always going to be there,” Terrence Floyd said. “So even though his physical body is not here with us … all the things that he said to me, all the things we did together, that’s going to be a memory. I’m going to be thankful for that, and I’m gonna also eat for him.”Floyd, 46, died on May 25 during an arrest by Minneapolis police for allegedly using a counterfeit bill. In the moments preceding his death, Minneapolis police officer Derek Chauvin was caught on video kneeling on Floyd’s neck for 7 minutes and 46 seconds, during which Floyd could be heard pleading several times, “I can’t breathe.”In the wake of George Floyd’s death, Chauvin and the three other responding officers were fired from the Minneapolis Police Department.Chauvin is now charged with second-degree murder and manslaughter while the other former officers, J. Alexander Kueng, Thomas Lane and Tou Thao, are charged with aiding and abetting second-degree murder and manslaughter. None have entered pleas.Terrence Floyd said he still wonders “why” his brother had to die in such a way. However, both he and Philonise Floyd say that six months later, they’re still driven to fight for justice.“We had to come out and let our voice be heard,” Terrence Floyd said.“Every time I look up, I see somebody who has [gone through] what happened to my brother,” added Philonise Floyd. “I just ask myself, ‘What more do we have to do? What can we say?’ … Every day, somebody walks up to me and they ask me about my brother. It brings you back to day one. … People will tell you that, ‘Hey you’re going to get through it. The world is changing. You have to stay strong. … You didn’t have to do anything, but you chose to get out and get justice for your brother.’”Shortly after George Floyd’s funeral, Philonise Floyd testified before the House Judiciary Committee on police reform. He said his goal was to “get them to understand why” they need to enact the George Floyd Police Reform Act, which aims to increase police accountability and reduce discriminatory practices. The bill has so far only been passed by the House.“I don’t want to have to see anybody else pass away for nonsense,” Philonise Floyd said. “There’s too many people on Earth for us to be killing each other like this.”While change has been slow at the federal level, on the local level, dozens of cities across the country have implemented some reforms to their police departments, such as banning chokeholds and other neck restraints.The Floyd family’s attorney, civil rights lawyer Ben Crump, said these changes have been “significant” but that issues with police brutality still exist and incidents still happen.As demonstrators took to the streets in the months following George Floyd’s death, as well as after the deaths of other Black people killed at the hands of police, such as Breonna Taylor, calls to “defund the police” also rang out.The movement advocates for reallocating resources from more punitive measures to perhaps more effective ones such as funding more social workers to respond to non-criminal emergency calls. However, with its ambiguous name, it has been met with fierce opposition.“They’re saying we need to reimagine policing in America,” Crump said. “We need to reimagine a more just society where George Floyd gets an opportunity to breathe. … We can better America. That’s what this whole notion of reimagining the police is about, and they make it a political football.”“It’s not about politics. It’s about our children not being killed by the police,” Crump added. “That’s what this is about. We can do better, America.”Crump said he hopes that President-elect Joe Biden will tackle criminal justice reform in his first 100 days in office and that doing so includes passing the George Floyd Police Reform Act.In the meantime, Philonise and Terrence Floyd say they’ll continue to speak up for their brother and all those who’ve died because of police brutality.When asked if they ever go back to the video in which their brother could be seen with Chauvin’s knee on his neck, Philonise said he doesn’t have to because it’s imprinted in his mind.Terrence Floyd, on the other hand, watches it because “to me, it keeps the fight in me.”Copyright © 2020, ABC Audio. All rights reserved.last_img read more

first_imgRelated posts:No related photos. DeborahDoyle, employee development manager at Xerox Europe, talks about how e-learningis helping the company maintain high customer relations management standardsDeliveringtraining to large numbers of employees is no mean feat. We have 1,700 staff basedin Dublin at the Xerox European Business Services Centre (EBSC). Within EBSC isa multilingual call centre and customer support function, which employs morethan 1,200 customer service representatives. They handle in excess of 50,000calls per day, covering 20 countries across Europe.Weadopted e-learning so that we could bring the classroom to our employees ratherthan the other way around, and to achieve this we established the Xerox VirtualLearning Environment – an Internet portal that all our call centrerepresentatives can access.Xerox’spolicy is to have 50 per cent of its training on-line by 2002. Having alreadyimplemented web-based IT training we wanted to extend this to cover criticalbusiness skills. We looked at a number of technology-based training providersand chose SkillSoft because of its specific Web offering. Thequality, breadth and depth of the course material was perfectly suited to ourneeds – allowing us to equip our customer service staff with the necessaryskills to deliver first-class support and ensure a consistent level ofprofessionalism across the operation.SkillSoft’straining portfolio is growing at a rate of four courses per week and currentlystands at around 385 courses, so there were lots to choose from. Ultimately,we selected modules across five curricula – communication, customer service,human resources, personal development and teambuilding. We then broke thesedown into specific subject areas that had particular relevance to our needs –interpersonal communication skills; how to excel at customer service;communicating to develop relationships; professional telephone skills; powerfulpresentation skills; managing diversity; taking control of your work day; howto lead a team and managing a customer service orientated culture.HighlyinteractivePeoplelearn best by doing and, by its very nature, soft skills training needs toinvolve people rather than stick insects or pipe cleaner figures. Itwas impressive to see how SkillSoft had managed to replicate personalinteraction within an e-learning environment. The content has one of thehighest interactive designs I have seen. Expressive photography and audio iseffectively utilised within role-play situations to simulate personalinteraction. It’sinteresting too that something is happening every few seconds – so thatlearners have to read, listen, observe, respond and react. Having reviewed thecontent, prior to putting the SkillSoft training in place, we wanted to see howeasy it was to implement and navigate the courses. We also wanted to checktheir inter-operability – ie how they performed on an open platform withcourses from other e-learning providers. We held an open day, during which morethan 700 employees from various departments tried them out. As well as findingthe training stimulating, everyone was able to log on and train simultaneouslywithout any problems whatsoever.GoodstructureSorenMathiesen has a background in customer service, tele-marketing and sales and isa mentor at Xerox Europe. The first SkillSoft course he took was ManagementSkills for the Diverse Workforce. He reported, “Although sceptical abouton-line training, I found that this course was easy to use and really caught myinterest. It has a good structure, useful explanations and gives practicalexamples.“Ialso liked the idea of receiving a certificate of completion at the end.Searchand learn“I’vesince taken many more SkillSoft courses. I can usually complete one module perday. I think they have good content, engaging graphics and a high level ofinteractivity. But my favourite feature is the sound. I don’t have to read thewhole screen – I can just plug in my headset, relax, listen and learn. An addedbonus is that both the text and the audio is in English rather than American,which seems to be unusual with e-learning.“Sofar I’ve found the courses on professional telephone skills, interpersonalcommunication skills and how to excel at customer service the most beneficialto my job, although the theory in the course turning difficult customers intodelighted customers has been very useful when dealing with angry calls fromcustomers in Denmark. I’ve learned something from each one.“I’vealso started to use the Search and Learn facility. If I have something specificI need speedy training on I can type in the subject and within about fiveseconds a list of five to 10-minute instructions on that topic comes up. I canthen complete the training and get straight back on the job.VerdictTeamhad good idea of our needsAlthoughit’s still early days, the results for the usage of SkillSoft courses are veryencouraging. Withinthe first four months, among a sample of around 100 users, 440 training hourswere completed and almost 400 SkillSoft courses were accessed (an average offour per user). The average improvement in scores between pre-assessment (takenat the beginning of a lesson/course) and mastery (taken at the end of a lessonor course) was 66 per cent.Aswell as being happy with the level of knowledge transfer, Deborah is pleasedwith the standard of customer after-sales care provided by SkillSoft –describing it as “second to none”.Thededicated account consultants have a good understanding and have worked withher team to ensure that everything runs smoothly – even to the extent ofproviding marketing support such as executive briefings, presentations andtalks to staff. Previous Article Next Article Effective e-learningOn 1 Jan 2001 in Personnel Today Comments are closed. last_img read more

first_imgThe Hassi Messaoud oil refinery to be built at Haoud El Hamra will have a processing capacity of five million tonnes per year of Algerian crude oil Sonatrach awards construction contract for the Hassi Messaoud oil refinery to Tecnicas Reunidas and Samsung Engineering. (Credit: SatyaPrem from Pixabay) Sonatrach has signed a construction contract for its DA440bn ($3.68bn) Hassi Messaoud oil refinery in Algeria with Tecnicas Reunidas (TRSA) and Samsung Engineering Group.According to the Algerian state-owned oil company, the refinery to be built at Haoud El Hamra in Hassi-Messaoud, Ouargla Province will have a processing capacity of five million tonnes per year of crude oil.Samsung Engineering’s share of the contract value is nearly KRW1.9 trillion ($1.6bn), reported Business Korea. The South Korean company and the Spanish general contractor Tecnicas Reunidas will be responsible for executing the engineering, procurement, and construction (EPC) works at the new refinery on a turnkey basis.Sonatrach expects the new Algerian oil refinery to be implemented within 52 months.The Hassi Messaoud oil refinery is said to be part of the company’s programme, which is aimed at strengthening the production of fuels and lubricants in Algeria to meet the domestic demand in the medium and long term and also to generate export volumes.Sonatrach CEO comments on the Hassi Messaoud oil refinery contractSonatrach chairman and CEO Kamel Eddine Chikhi said: “The signing of this contract confirms our desire to further develop our hydrocarbon resources into refined products, to satisfy on the one hand the needs of the national market in matter and on the other hand to contribute to the economic and social development of our nation through the strengthening of its industrial fabric.”The Hassi Messaoud oil refinery is expected to produce gas oil and gasoline, and also butane and propane gas.In March 2016, Amec Foster Wheeler was awarded the front-end engineering design (FEED) contract for the Sonatrach refinery in Hassi Messaoud alongside two other refineries in Biskra and Tiaret in Algeria. Amec Foster Wheeler, which was subsequently acquired by Wood Group in October 2017.Under the contracts, Amec Foster Wheeler was also responsible for supporting Sonatrach in the selection of technology licensors for all the three oil refineries in Algeria.The three refineries are all expected to have facilities for atmospheric distillation, hydrocrackers, liquefied petroleum gas separation, desulphurisation, bitumen production, control room, utilities, blending, effluents treatment, and laboratories.last_img read more